Answers to the questions we hear most. Still have one? Reach out anytime.
Most custom chain necklaces and small prototypes are printed and shipped within 3–5 business days after your design is confirmed. Larger or more detailed prototype work may take longer — we'll always give you a timeline before you order.
The custom chain necklace comes in three grid sizes: 6×6, 8×8, and 10×10. See real examples of each on our gallery page.
We currently offer free shipping on all orders within the USA. Message us before ordering if you need shipping outside the US and we'll see what we can do.
Definitely. Use the Prototype & New Design Inquiry form to tell us what you're building and we'll follow up with feasibility and pricing.
Once your order is confirmed, we'll send a secure payment link (Square). Gift cards are also available and can be used toward any service.
No problem — request a free quote and tell us as much as you know. We'll recommend the best option for your design and budget.